Similar Posts
Select Comfort – customer service failure
If you follow me on Twitter or Facebook, you surely saw my interactions with Select Comfort customer service today. Here’s the entire story. In October 2005 we decided it was time for a new bed. Not wanting to skimp on quality and being interested in getting a bed that would accommodate our different sleeping preferences,…
Establish confidence. Catalyst for the 21st century. Yadda yadda yadda.
Every time you hear how an event, building, or business is promised to “restore Buffalo’s confidence” or “propel Buffalo into the 21st century” keep in mind how long people have been saying that. New York Times July 4, 1993 “Our confidence is lacking and we’re a little unsure of ourselves,” said Dennis Gorski, the Eric…
How long before Spitzer weighs in on big oil?
With California Attorney General Bill Lockyer being the first to launch an investigation into oil company “profiteering”, I’m sure the antithesis of big business, Eliot Spitzer, is chomping at the bit to get in on the action and play to the hearts of the liberal voters. I hope he does. I hope he breaks down…
Bashar Issa visits the Central Terminal
Word travels fast in the blogosphere, as Buffalo Rising already has a story on Bashar Issa’s visit to the Central Terminal on Friday. Bashar Issa spent over two hours yesterday touring the Central Terminal on Buffalo’s East Side – the same time we were touring the DL&W. Why? Because he is fascinated with the city’s…