Mondays are why they invented coffee, and sometimes I should have multiple cups before laying hands on the keyboard. My supervisor is on vacation this week, so it is a particularly good time to NOT cause any major catastrophes. As I eased into the morning, I needed to take a glance at our agent log…
Today marks the day that Microsoft launches Internet Explorer 7 – their first major browswer update in five years. You would think that since they’ve spent so much time working on it, it would be pretty damn outstanding, right? My experience so far says no. I ran the update this morning, which I have to…
As a web applications developer, I often read Jakob Nielsen’s articles on usability. His most recent article deals with something of interest to the blogging world – participation inequality, or as we might say, lurkers vs. commentors. In most online communities, 90% of users are lurkers who never contribute, 9% of users contribute a little,…