Comments for Punaro.com

Comment on Stoic with Flare by Derek

Derek — Mon, 30 Jan 2012 18:05:46 +0000

There’s a lot of perspective correction already in this photo due to the wide angle lens being pointed upwards. I wanted to leave a little of the skew in because I like the effect, and if you overcorrect it makes the photo look flat. If I get a chance I’ll post the original.

Comment on Stoic with Flare by Paul Buckley

Paul Buckley — Sun, 29 Jan 2012 16:53:45 +0000

Correct it for parallax and print it again. I’d love to see a side-by-side comparison.

Comment on Why Are People Taking Pictures of Our House? by Vanessa

Vanessa — Sun, 15 Jan 2012 17:09:14 +0000

We just moved into our new house about 8 weeks ago, and unfortunately have had some vandalism (maybe as an initaition?!) so we have been a little on edge about people around our house. Well, this morning i saw a car pull up and take photos, so i ran to the door and asked them politely what they were doing…they replied “just taking photos” and drove off i yelled “For what?” and they kept going…so i ran and got my shoes jumped in the car and tracked them down because i knew they had to turn around because it is a dead end road. I pulled up to them and asked what they were doing…and they said getting an appraisal…and i said well that is all you had to say instead of driving off. I also told them we had been getting vandallized so we were a little on edge. She showed me the paperwork for the houses that she was appraising in the area and then proceeded to say that it was a public road and she could do that. I said that was fine, but just being curtious and letting us know why she was taking the pictures before driving off or coming and knocking on the door first, seeing that there were cars in the driveway. Anywho, Im glad i chased them down and asked because i would have been up all night worried we were going to be robbed!

Comment on More on the Marine Star by andy

andy — Sat, 14 Jan 2012 18:29:50 +0000

To bad she was scrapped!

Comment on My 365 Project by allthingsjennifer

allthingsjennifer — Wed, 11 Jan 2012 23:55:23 +0000

Your girls are BEAUTIFUL!

Comment on Punaro.com History by Michael A. Punaro

Michael A. Punaro — Wed, 11 Jan 2012 19:05:55 +0000

It’s interesting to find out there are more Punaro’s running around the U.S., Mexico and elsewhere that I ever imagined. I thought our name was rather unique.

My folks came from Viggiano, Italy, and settled in California.

You must be something of a distant cousin. Nice to know another Punaro.

Maybe one day, our namesakes will have a great get together somewhere so we can kind of say hello.

Comment on Select Comfort – customer service failure by donna.finneran@verizon.net

donna.finneran@verizon.net — Mon, 09 Jan 2012 20:55:20 +0000

James described our problems exactly! Same year same problems!!

James says:
December 17, 2011 at 3:12 pm
Purchased a king size Sleep Number 5000 in 2005. Two years later, half the mattress (one bladder) started losing most of its air over a two or three day period, despite pumping it up frequently. Called customer service (and I use that term loosely), got the standard “we’ll be happy to replace that for you for the pro-rated price of $$$.” Politely told them to go to Hell, then proceeded to open the cover on the pump unit. I discovered the tubing connector for the left side bladder had cracked, allowing air to escape. Since it’s an integrated part of the pump housing, I couldn’t simply replace the connector; instead, I purchased a high quality 2-part epoxy (designed for plastic), and patched the cracked connector. Haven’t had a problem since. The problem lies with lifting the head of the mattress while changing sheets. The tubing the manufacturer supplies is too short, so it fatigues and then breaks the connectors inside the pump housing. Instead of laying the pump flat on the floor, I stood it up on end, resting it against the wall. Another solution would be to purchase longer tubing at the local hardware store.

If your mattress is losing air, AND you decide not to fall for their pro-rated warranty money grubbing tactics, then you have nothing to lose by opening up the pump and checking the tubing connectors. Because these beds are glorified air mattresses, they WILL lose air gradually due to temperature changes (the same reason your car tires lose air in a cold climate).

The other problem we have experienced is the LCD display for the wireless remote. the display gradually started going blank within first 2 years of purchasing the mattress. The backlight still works, and the buttons still perform their designated functions, just no LCD display. So, same old story – called customer service: “we’ll be glad to siphon more of your hard-earned money, blah blah blah.” I am working on a fix for the remote. I’m hoping a simple resoldering of the LCD joints will do the trick. Will post a solution, if I find one.

Comment on Select Comfort – customer service failure by Ron

Ron — Sat, 24 Dec 2011 20:36:13 +0000

Anyone interested in starting a class action lawsuit against Select Comfort? I’ll be one of the first to sign up. My bed is actually 12 years old, and my second pump has died. Actually, it died years ago. First one lasted about 6 years, and the “refurbished” crap they sent me had the remote die after 1 year, and the pump died a year after that. I’ve just left it connected and not had the bed actually adjustable for a few years. Every year or so I just wheel my actual air compressor into the garage and pump up each side until firm, then replace the hoses from the Select Comfort pump (even though it isn’t working, it does not lose air, at least not very quickly). Would love to have it adjustable again, but not willing to pay anything else to them to have it. Using my main air compressor works fine, and we hardly adjusted the bed that much even when we had working pumps.

Comment on Upgrading to Lightroom by Joe Abbott

Joe Abbott — Mon, 19 Dec 2011 02:22:58 +0000

You are quickly going to be kicking yourself for not getting Lightroom ages ago. From now on you won’t be able to process without it. Don’t be afraid of the clarity and vibrance sliders. Have you been here yet? http://kelbytv.com/lightroomkillertips/

Comment on Select Comfort – customer service failure by James

James — Sat, 17 Dec 2011 19:12:08 +0000

Purchased a king size Sleep Number 5000 in 2005. Two years later, half the mattress (one bladder) started losing most of its air over a two or three day period, despite pumping it up frequently. Called customer service (and I use that term loosely), got the standard “we’ll be happy to replace that for you for the pro-rated price of $$$.” Politely told them to go to Hell, then proceeded to open the cover on the pump unit. I discovered the tubing connector for the left side bladder had cracked, allowing air to escape. Since it’s an integrated part of the pump housing, I couldn’t simply replace the connector; instead, I purchased a high quality 2-part epoxy (designed for plastic), and patched the cracked connector. Haven’t had a problem since. The problem lies with lifting the head of the mattress while changing sheets. The tubing the manufacturer supplies is too short, so it fatigues and then breaks the connectors inside the pump housing. Instead of laying the pump flat on the floor, I stood it up on end, resting it against the wall. Another solution would be to purchase longer tubing at the local hardware store.

Comment on Why Are People Taking Pictures of Our House? by Kim

Kim — Tue, 29 Nov 2011 01:06:11 +0000

Thank you for asking this question. My neighbors and I have seen the same woman in the same truck two weekends in row taking pictures in front of our homes and we got a little worried. We all have small children and they were out playing so we questioned and she said it is for the bank. We still didn’t believe her so then I googled it and here is my answer. Thank you so much to everyone for their input now we call all rest in our California Neighborhood.

Comment on Returning Home – Return to the Labyrinth by Frances A. Kulik

Frances A. Kulik — Sun, 27 Nov 2011 19:15:22 +0000

I like your style. Whre is the rest of the story? A writer must write something every day in order to keep the mind working on future ideas. Love you.
Looking for Christmas list ideas. Wish I could find my blog.

Comment on Select Comfort – customer service failure by Royboy

Royboy — Sat, 19 Nov 2011 20:45:56 +0000

I’m glad to hear from other people that have the same problems as I do with the Select Comfort (hard wired) compressor. I guess I was a little more unfortunate than some of you because ours started to do the same actions as discribed, then the control board for the entire pump went and when I contacted the Select Comfort people I got the same generic responce as you folks. What really frosted me though was that my wife and I had one of the original beds over 30yrs ago and it lasted 27yrs without any problems and the only reason we replaced it was because we noticed it started to loose air and since we had, had such good luck with the product we bought everything new, BIG mistake, we got ripped off and now we need to spend another $277 just to sleep on the matress we love. I will never recommend this company to another person, nor will I pay TWICE for the samething. I am looking into other alternitives. Anything I can do to help the cause let me know.

Comment on Happy Halloween! by Christopher Samulski

Christopher Samulski — Tue, 01 Nov 2011 20:22:05 +0000

My god, I remember that costume I think! And funny enough, you really did look like your dad!

Comment on We Have Kittens! by Powers

Powers — Tue, 01 Nov 2011 01:24:27 +0000

We can’t take a cat yet, but it’s really tempting to stop by and visit them anyway. =)

Comment on We Have Kittens! by Lauren

Lauren — Mon, 31 Oct 2011 15:29:54 +0000

Awww…what a sweet thing to do! Glad to hear the kittens are all doing well and they should get good homes!

Comment on Select Comfort – customer service failure by Mike Markham

Mike Markham — Thu, 27 Oct 2011 17:35:45 +0000

Same problem I’m having. This is the second pump replacement for me….the last one was just two years ago. Now they’ll only pay 40% replacement cost, plus shipping!!!

Comment on Select Comfort – customer service failure by Bill

Bill — Thu, 27 Oct 2011 01:49:52 +0000

Hi,
I also have the lines missing on my wired remote after 4.5 years. After back and forth emails I sent the one below. I will wait to hear back from select comfort but I don’t have high hopes that they will stand behind their products.

Select Comfort,

I have done some research online and to my surprise the defective wired and wireless remotes are well documented! Looks like select comfort knew about this problem for years but continues to sell them to the unsuspecting customer. Select comfort has had an ongoing habitual problem with these remotes but yet refuses to stand behind their products. Instead, you are an equal opportunity figurative customer rapist! Any weak link in your product, in this case the remote control, tears down the overall quality experience of your bed. Yet, you continue to play dumb and act astonished when a customer has a legitimate complaint about your remote control.

It never fails to amaze me when huge companies think they can get away with near criminal practices! Your corporate personal make these stupid decisions to save a ton of money; not very intelligent and really bad business! With the internet, cell phones and other digital devices it is very easy for us to tell our story and in an instant it is seen worldwide! How do you anticipate regaining trust with the consumer? The money you are saving by not standing behind your products is pennies compared to what you will lose by diminishing sales! Unfortunately it is the backbone of the company, not the supposed intelligent leaders, but the workers who answer your phones, manufacture your beds and those supplying the raw materials that will be hurt in the end by losing their jobs!

You said that select comfort, at its option, will repair or replace the warranted product or component at a cost to the original purchaser based up on the information below. The “price” is the price of the warranted product or component at the time the warranty claim is made, or the price of a comparable product or component if the original product or component is no longer in production. Excellent, repair or replace my wired remote, which is defective, not the air pump. Again, you have decided to stop using the wired remote, not my choice your choice. If your wireless remote is not compatible with my air pump that is your fault. I will pay for the wireless remote not the air pump! You have a pretty good gig going on. Give the customer an inferior remote control. Change the technology part way through the warranty and force the customer to purchase the new technology. After a few years will you again change your technology to force customers to buy the newest latest and greatest!? By your way of thinking you will have a never ending source of income from present and future customers. That is until potential customers are made aware of your tactics.

I will wait a couple of days to hear back from you. If I am not satisfied with your response I will then contact the Better Business Bureau (BBB) and the Federal Trade Commission (FTC), maybe they can show you the error of your ways. I will also use the internet as well as word of mouth to let others know how you stand behind your products. You decide if what I tell them is good or bad.

Thanks,
Bill

Comment on Why Are People Taking Pictures of Our House? by JPS

JPS — Wed, 19 Oct 2011 17:36:34 +0000

I’ve been in my house since June ’07 and a few times a year someone comes by and takes pictures like everyone here is saying, plain car, plain clothes, slow to take pic and then speed away. I’m still trying to figure out why and as I said, unlike everyone else here, I’ve been in this house for 4 1/2 years now.

Comment on The Weaning by Amy Vogel

Amy Vogel — Tue, 18 Oct 2011 14:54:11 +0000

Glad it is all working out… I agree they say you should not nurse baby to sleep, but I did with Grace and dont regret it for a second…. You just have to be prepared for the outcomes with it and know it is a normal reaction to it…. You know me and my feelings on letting them cry:) so glad this is going so well…